At times, we may be unable to provide the requested service due to certain circumstances, such as updates on social media platforms, invalid link formats, or posts that are either not public or unknown.

In such cases, your order will be marked as completed, with specific details highlighting any canceled items. If you do not manually address issues such as incorrect link formats, our team will review your order and process a refund accordingly.

Refunds are prioritized to be issued as store credit if you have an account with us; otherwise, we will create an account for you, and store the credit.

Please note that services already completed are not eligible for refunds.

Should you have any questions or wish to request a refund, feel free to reach out to our live support team—we’re here to help, and you are entitled to a refund where applicable!